imtoken will never ask for your seed phrase, private key or verification code. Always review the address, network and request details before transferring, signing or approving.

Security Center

Phishing and Scams: Fake Sites, Fake Support and Suspicious Requests

Scams often use urgency, imitation sites, fake support, fake airdrops or remote control to push users toward signatures, approvals or disclosure of recovery material. Evaluate what a request asks you to do, not just how it looks.

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Imitation sites often use similar domainsFake support often attempts to gain controlFake airdrops and unknown assets can lure interactionStop when a request becomes suspicious

Imitation sites often use similar domains

Logos and colors are not enough to establish identity; verify spelling, navigation source and whether the current feature matches your intent before connecting a wallet. Phishing often uses look-alike domains, fake support, fake airdrops or urgency to push users toward credential disclosure or signatures they do not understand. For “Imitation sites often use similar domains,” first identify whether the relevant fact belongs to the local wallet interface, the selected network, or a contract permission. That distinction prevents an interface message from being mistaken for a final on-chain result.

After a suspicious event, stop new signatures and transfers, preserve verifiable facts such as transaction hashes, domains and contract addresses, then review approvals and the device environment before taking further action. In the context of “Imitation sites often use similar domains,” use a consistent order: establish the account and network, inspect the specific address, contract or request parameters, and only then authorize an action that can move assets or create permissions. Stop when a party demands remote control, verification codes, a seed phrase or private key, or promises asset recovery in exchange for credentials or signatures. Legitimate support does not need wallet secrets.

The goal for “Imitation sites often use similar domains” is to reduce exposure: do not transmit recovery material online, do not grant remote-control access to strangers, and do not let urgency bypass review. After a suspicious signature, inspect the account, approvals, transactions and device environment separately.

  • Keep seed phrases and private keys offline and private
  • Never send recovery material or verification codes
  • Review transfers and signatures item by item
  • Stop new transfers and approvals after suspicious activity

A pre-confirmation review

If “Imitation sites often use similar domains” behaves differently from expected, record the active network, account, requester and any transaction hash, then eliminate possible causes one at a time. Do not keep signing, approving or sending assets merely to repair an issue that has not yet been identified.

Fake support often attempts to gain control

Do not cooperate with any supposed support agent who asks for a seed phrase, private key or verification code, or who wants remote-control software installed to operate the wallet for you. Phishing often uses look-alike domains, fake support, fake airdrops or urgency to push users toward credential disclosure or signatures they do not understand. For “Fake support often attempts to gain control,” first identify whether the relevant fact belongs to the local wallet interface, the selected network, or a contract permission. That distinction prevents an interface message from being mistaken for a final on-chain result.

A useful security model covers the entire path from credentials and device state to website identity, request details and the final on-chain result. Protecting only one layer leaves other attack surfaces unexamined. In the context of “Fake support often attempts to gain control,” use a consistent order: establish the account and network, inspect the specific address, contract or request parameters, and only then authorize an action that can move assets or create permissions. A useful security model covers the entire path from credentials and device state to website identity, request details and the final on-chain result. Protecting only one layer leaves other attack surfaces unexamined.

The goal for “Fake support often attempts to gain control” is to reduce exposure: do not transmit recovery material online, do not grant remote-control access to strangers, and do not let urgency bypass review. After a suspicious signature, inspect the account, approvals, transactions and device environment separately.

  • Keep seed phrases and private keys offline and private
  • Never send recovery material or verification codes
  • Review transfers and signatures item by item
  • Stop new transfers and approvals after suspicious activity

A pre-confirmation review

If “Fake support often attempts to gain control” behaves differently from expected, record the active network, account, requester and any transaction hash, then eliminate possible causes one at a time. Do not keep signing, approving or sending assets merely to repair an issue that has not yet been identified.

Fake airdrops and unknown assets can lure interaction

An unfamiliar token or NFT in a wallet is not proof of legitimacy; do not follow “claim,” “unlock” or “compensation” links and approve contracts without independent verification. Phishing often uses look-alike domains, fake support, fake airdrops or urgency to push users toward credential disclosure or signatures they do not understand. For “Fake airdrops and unknown assets can lure interaction,” first identify whether the relevant fact belongs to the local wallet interface, the selected network, or a contract permission. That distinction prevents an interface message from being mistaken for a final on-chain result.

A useful security model covers the entire path from credentials and device state to website identity, request details and the final on-chain result. Protecting only one layer leaves other attack surfaces unexamined. In the context of “Fake airdrops and unknown assets can lure interaction,” use a consistent order: establish the account and network, inspect the specific address, contract or request parameters, and only then authorize an action that can move assets or create permissions. A useful security model covers the entire path from credentials and device state to website identity, request details and the final on-chain result. Protecting only one layer leaves other attack surfaces unexamined.

The goal for “Fake airdrops and unknown assets can lure interaction” is to reduce exposure: do not transmit recovery material online, do not grant remote-control access to strangers, and do not let urgency bypass review. After a suspicious signature, inspect the account, approvals, transactions and device environment separately.

  • Keep seed phrases and private keys offline and private
  • Never send recovery material or verification codes
  • Review transfers and signatures item by item
  • Stop new transfers and approvals after suspicious activity

Building the check into routine use

If “Fake airdrops and unknown assets can lure interaction” behaves differently from expected, record the active network, account, requester and any transaction hash, then eliminate possible causes one at a time. Do not keep signing, approving or sending assets merely to repair an issue that has not yet been identified.

Stop when a request becomes suspicious

Do not sign under countdowns, pressure or threats. Phishing often uses look-alike domains, fake support, fake airdrops or urgency to push users toward credential disclosure or signatures they do not understand. For “Stop when a request becomes suspicious,” first identify whether the relevant fact belongs to the local wallet interface, the selected network, or a contract permission. That distinction prevents an interface message from being mistaken for a final on-chain result.

After a suspicious event, stop new signatures and transfers, preserve verifiable facts such as transaction hashes, domains and contract addresses, then review approvals and the device environment before taking further action. In the context of “Stop when a request becomes suspicious,” use a consistent order: establish the account and network, inspect the specific address, contract or request parameters, and only then authorize an action that can move assets or create permissions. A useful security model covers the entire path from credentials and device state to website identity, request details and the final on-chain result. Protecting only one layer leaves other attack surfaces unexamined.

The goal for “Stop when a request becomes suspicious” is to reduce exposure: do not transmit recovery material online, do not grant remote-control access to strangers, and do not let urgency bypass review. After a suspicious signature, inspect the account, approvals, transactions and device environment separately.

  • Keep seed phrases and private keys offline and private
  • Never send recovery material or verification codes
  • Review transfers and signatures item by item
  • Stop new transfers and approvals after suspicious activity

A pre-confirmation review

If “Stop when a request becomes suspicious” behaves differently from expected, record the active network, account, requester and any transaction hash, then eliminate possible causes one at a time. Do not keep signing, approving or sending assets merely to repair an issue that has not yet been identified.